Shipping costs and times

Nada Home ships to Italy and all over the world with the support of the best couriers.

SHIPPING IN ITALY

For shipments to Italy, Nada Home will deliver the products to private couriers within 24-48 working hours (excluding Saturdays, Sundays and public holidays) from receipt of payment (in case of payment by PayPal/Credit Card/Bank Transfer/Satispay/Scalapay/Klarna) or from placing the order (in case of payment on delivery) .

Delivery times are 4 days for Italy, 5 days for the islands (Sardinia, Sicily and smaller islands) with standard shipping and 24 hours for Italy, 48 hours for the islands (Sardinia, Sicily and smaller islands) with express shipping.

The purchased goods will be delivered to the shipping address specified by the buyer at the time of purchase. The buyer will receive a shipping confirmation email containing the tracking number to monitor the delivery.

The cost of standard shipping is 4.90 euros per order regardless of the weight of the products, the number of products and the geographical area, while express shipping is 6.90 euros.
Standard shipping is free for orders of 49.99 euros or more, while express shipping will cost 2.00 euros.

Only if you choose to pay on delivery, a supplement of 4.00 euros will be calculated and in this case the payment must be made only and exclusively in cash.

SHIPPING ABROAD

For shipments abroad we use private couriers. Shipping costs vary depending on the destination country. Cash on delivery is not accepted.
With reference to deliveries to non-EU countries, customs duties are the responsibility of the Customer.
The purchased products will be shipped to the address you provided as soon as possible and in any case within 2 working days from the date of the order. The shipment of the goods will be notified by sending a specific email containing the tracking number.
The shipping cost is clearly visible before completing the purchase procedure and sending the order.

You can choose delivery where you prefer:

• - at the home address

• - at the workplace

• - to a third person.

We ask all customers to fill out the order form accurately and in all its parts to facilitate the courier's task.
Once the shipment has been made, the delivery cannot be refused. Any stock and returns will be charged exclusively to the Customer (to withdraw from the purchase see 'Right of withdrawal').
The courier will make two delivery attempts. If the first one is unsuccessful, the recipient will find, on the intercom or in his mailbox, a postcard containing all the information to communicate with the courier and arrange the delivery.
All shipments are monitored via tracking number (waybill number) sent via email to the Customer when the goods are in motion.

To view the status of your shipment, simply connect to the courier's website and enter the tracking number.
Attention: upon delivery of the package, the Customer is required to check:

• - that the number of packages delivered corresponds to that indicated in the transport document

• - that the label on the neck shows your name and surname

• - that the packaging is intact and unaltered, including the sealing tapes.

In case of external damage (scratch, dent) or signs of tampering, the Customer must sign the delivery note with "specific reserve" and enter the reason why you want to accept the package with reserve in the "Notes" field. Otherwise, we will not be able to proceed with the insurance procedure in case of disputes on the package. It is the buyer's duty to verify the integrity of the material received no later than 3 days (natural and consecutive) from the arrival of the product. After this deadline Nada Home will no longer be responsible for damage and/or missing material.

GIFT ORDER: with Nada Home you can purchase a gift and have it sent directly to whoever you want. Your purchase will arrive at the address you provided without a receipt and the total and individual prices will not be shown on the payment receipt. The gift order must be reported in the "add a note" section on the cart page.

For further information, a Customer Service Shopping Assistant is at your complete disposal at 08119041800.